Note: In June 2025, we’ll begin rolling out an updated OpenSpace login page that will deliver a smoother experience. We’ll launch the improved version one region at a time—that means if you log into different regions of OpenSpace, you may have two similar, but different login flows for a short period of time. This article covers steps for the new and previous login experiences.
Prerequisites
To join an OpenSpace project, a Site Admin (or higher level user) needs to add you to the project, which will trigger an email invitation.
New login flow
How to set up your account (new flow)
Open the You’ve been invited to OpenSpace email sent to you from an OpenSpace admin.
Click Set up Account to create your password.
You can also choose to log directly into an integration partner—in this case you’ll be redirected to their login page.
If you have SSO enabled, use the Email section of the login page.
Your OpenSpace password must meet the following requirements:
At least 12 characters in length
Contain at least three of the following four character types:
Lower case letters (a-z)
Upper case letters (A-Z)
Numbers (0-9)
Special characters (!@#$%^&*)
Enter your password twice.
Click the blue box to submit your password.
If successful, you’ll see this message: “Your password has been reset successfully.”
The page will automatically refresh and present you with a login screen.
To log in, enter your email address and your new password.
How to log in to OpenSpace after setting up your account (new flow)
Navigate to openspace.ai.
You can also bookmark the region login page (see below in FAQs).
Select Sign in.
Select your region.
You can also bookmark the region login page (see below in FAQs).
You have two choices on the login page: Log in with integration and Log in with email.
If you have SSO enabled, you will still use the Email section of the login page.
Select your login path and enter your credentials.
Note: If you’re logging in through an integration option, you’ll be redirected to the partner’s website to complete the login process. The email address you use to log in to OpenSpace must be the same that you use in the partner’s website.
Original login flow
How to set up your account (original flow)
To log in to an existing OpenSpace project for the first time:
Open the You've been invited to OpenSpace email sent to you from an OpenSpace admin.
Click Set up Account to create your password.
Note: Initial login and account creation must be done on a desktop web browser (preferably Google Chrome) before you can use the mobile app.
In Chrome, enter a new password as prompted.
When you begin to type your password, a pop-up displays the following instructions:
Your password must be at least 8 characters in length and contain at least three of the following four character types:
Lower case letters (a-z)
Upper case letters (A-Z)
Numbers (0-9)
Special characters (e.g., !@#$%^&*)
Enter your password twice.
Click the blue box to submit your password.
If successful, you’ll see this message: “Your password has been reset successfully.”
The page will automatically refresh and present you with a login screen.
To log in, enter your email address and your new password.
How to log in to OpenSpace after setting up your account (original flow)
Navigate to openspace.ai.
You can also bookmark the region login page (see below in FAQs).
Select Sign in.
Select your region.
Enter your email and password at the bottom of the screen, or select from the other available sign in options such as:
Gmail
Procore
PlanGrid
Autodesk
If you’re logging in through an integration option, you’ll be redirected to our partner’s website to complete the login process. Note: The email address you use to log in to OpenSpace must be the same that you use in the partner’s website.
FAQ
Does my OpenSpace password expire?
No, we don’t force password expiration.
What if I can’t find my invitation email, the link is expired, or I forgot the password I already set up?
Navigate to the appropriate OpenSpace region and click Don't remember your password? at the bottom of the login window. When creating a new password, you may not use one you’ve used previously.
Region links:
Australia - aus.openspace.ai/orgs
Canada - can.openspace.ai/orgs
Europe - eu.openspace.ai/orgs
Japan - jpn.openspace.ai/orgs
Kingdom of Saudi Arabia - ksa.openspace.ai/orgs
Singapore - sgp.openspace.ai/orgs
United Kingdom - uk.openspace.ai/orgs
United States & Other - openspace.ai/orgs
If you have any additional questions please reach out to the OpenSpace Support team at support@openspace.ai.