Creating Your Account

OpenSpace Account Set Up and Login

Note: In June 2025, we’ll begin rolling out an updated OpenSpace login page that will deliver a smoother experience. ...

Troubleshooting Login Issues

OverviewIf you’re experiencing login issues, here are some troubleshooting recommendations. PrerequisiteBefore you ca...

Taking Your First Capture

Download the OpenSpace.ai Construction App

Download the OpenSpace.ai Construction App Download our app on iOS and Android Updated over a year ago Welcome to Ope...

Logging into the OpenSpace Mobile App

To begin download the OpenSpace app on your device.iOS​​AndroidEnsure the OpenSpace Mobile App is set to the appropri...

Walking the Project Site with OpenSpace

To get the most out of OpenSpace you should first have an idea of the best way to walk a site. Below are some example...

Uploading and Editing Sheets

Permissions Task Viewer Editor Site Admin Org Admin Upload sheets     ✓ ✓ Edit sheets     ✓ ✓ Prerequi...

Taking a capture: 360 Video

Permissions Task Viewer Editor Site Admin Org Admin Take a capture   ✔ ✔ ✔  Prerequisites Project create...

Taking a capture: Manual 360 Photos

Manual Captures allow you to take an individual, still 360° photo using your Garmin VIRB or Insta360 camera, and pin ...

Uploading Your Capture

Uploading your 360 Video capture - Desktop Sync App

Prerequisite To upload your 360 video with the Desktop Sync app, you must have a paid contract with OpenSpace. Overvi...

Uploading your 360 Video capture - Mobile Upload

Permissions  Task Viewer Editor Site Admin Org Admin Upload Mobile Captures   ✓* ✓* ✓* *Each user can on...

Uploading your 360° Video Capture - Desktop Sync for Web

Permissions Task Viewer Editor Site Admin Org Admin Upload via Desktop Sync for Web ✓ ✓ ✓ ✓ Prerequisite...

Troubleshooting Upload Issues

First thing to mention is if you're having issues with Mobile Upload then we recommend trying the Desktop Sync App. O...