If you have uploaded a model to your Project but notice it's not aligned as expected you can:

1. Complete a one-time minor temporary adjustments

2. A permanent realignment adjusted by OpenSpace team

One-Time Temporary Minor Adjustment

1. Click into BIM Compare

2. Select First Person View

3. Navigation keyboard instruction will appear, Select "Ok, Got It"

4. Use the keyboard controls to complete a one-time model adjustment

5. Then use the left view to rotate around now with your corrected view

Realignment adjusted by OpenSpace team

Please contact support@openspace.ai to have the model permanently adjusted by providing:

1. Full-page screenshot of the alignment error with both the OpenSpace capture and BIM Compare displayed

2. A URL link to the capture location: On OpenSpace Capture window > Share "arrow" > Share Location > Copy > Paste the URL in the email to us

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