Prerequisites: Install the Garmin Virb Mobile app on your mobile device. You can find it by searching "Garmin Virb" in the app store (available on iOS and Android, see logo below).
Make sure your SD card is on this list of approved Garmin SD cards. You can see the full list here.
Format your SD card - From the main menu on the camera display, use the arrows on the top of the camera to select Setup > SD Card > Format Card > [check mark].
Connect to your camera's WiFi - On your VIRB 360 camera, from the main menu, select Wireless > Wi-Fi, and select the Wi-Fi toggle switch to turn on the Wi‑Fi radio. Then, go to the Wi‑Fi settings on your mobile device, and connect to the camera access point using the name and password on the camera screen.
Update your camera’s firmware via the Garmin Virb mobile app - Once connected to your camera's WiFi, open the Garmin Virb mobile app, go to Settings tab (gear top-right hand corner), and click “Check for Updates”
Get a GPS lock on the camera (this step ensures your camera's clock is set correctly) - Turn the camera on. There is a small flashing icon on the camera screen that looks like a satellite. Wait until this stops flashing - this means the GPS has locked and the camera time will update automatically. Usually, you can accomplish by placing the camera on a window sill with the window open. The camera sometimes can’t get a GPS connection indoors.
Always use the Power button at the top of the camera to turn it on, not the switch on the side of the camera.
All captures must be started via the OpenSpace app.
If you have any additional questions please reach out to the OpenSpace support team at firstname.lastname@example.org or by using the chat icon in the bottom right.