For Insta360 Cameras
To update your firmware you will need to perform the following:
Via Mobile App-
Temporarily download/install the Insta360 mobile application named, "Insta360- GO 2, One X2, One R,X" onto your mobile device.
Turn on your camera.
Open the Insta360 App and follow the on-screen instructions to connect your camera to the application via wifi.
Within the Insta360 App, navigate to "Settings."
Scroll down to “Firmware Version.”
Select “Firmware Version” to start the firmware update process.
*Note: If you are able to click on "Firmware Version," then an update is needed. If this is not visible, then it is up to date and no update is needed.
Select the yellow button, "Start to Download," and wait for it to download completely.
Then, select the yellow button, "Upload Firmware File to Camera," and wait for it to download completely (on the camera, the touch screen will turn black and the light should be blue during this process).
The camera's firmware is now up-to-date!
**IMPORTANT** Please delete the Insta360 app from your mobile device (this can interfere with the functionality of the OpenSpace app).
Via camera/computer connection-
Download the ONE R camera firmware via the Insta360 website.
Connect ONE R to a computer via the official USB cable, now the computer can directly access files on the ONE R.
Copy the Insta360OneRFW.bin file to your ONE R directly rather than other folders on your ONE R‘s SD card
Notice: Please make sure you have deleted the old firmware bin file (if still in the folder) and keep the file name of the newly downloaded firmware unchanged; otherwise the system might not be able to identify the latest firmware automatically, which will cause issues when updating.
Disconnect ONE R from your computer and press the power button to turn on the camera.
ONE R will check the firmware and update automatically, the indicator will flash blue during the update.
ONE R will restart automatically after the update is completed.
You can check the current firmware version: Settings > Camera Info.
*Please ensure the camera's battery has more than 10% remaining.
*Please do not take out the battery or the SD card while updating.
*Please set the camera touchscreen to "Never Sleep" & keep the screen on during the firmware upgrade.
For the Ricoh Theta Z1
To update your Theta Z1 firmware you will need to perform the following:
Turn on your camera.
Temporarily download/install the Ricoh Theta application on your mobile device.
Open the Ricoh Theta app and connect the camera to the app via wifi.
Go to "Settings" > "Update firmware."
Select "Check the camera version."
Follow the instructions on the screen to change the wifi settings of your mobile device and connect it to the Internet.
Select "Start download."
Select "Transfer files to camera."
Follow the instructions on the screen to change the wifi settings of your mobile device and connect it to the camera.
The firmware file is transferred from the smartphone to the camera. When the transfer is completed, the update process starts in the camera.
When the update process is completed, the camera restarts.
Your camera's firmware is now up-to-date!
**IMPORTANT** Please delete the Ricoh Theta app from your mobile device (this can interfere with the functionality of the OpenSpace app).
*When the internal storage space of the smartphone is insufficient, the downloading of the firmware file may be canceled. In this case, free up the space before performing the firmware update.
*Charge the camera's battery before performing the firmware update.
*Do not disconnect the wireless connection between the camera and the smartphone during the firmware file transfer.
For the Garmin VIRB
Update your camera’s firmware via the Garmin Virb mobile app
Once connected to your camera's WiFi, open the Garmin Virb mobile app, go to Settings tab (gear top-right hand corner)
Select “Check for Updates”
If you have any additional questions please reach out to the OpenSpace support team at email@example.com or by using the chat icon in the bottom right.