Comparison for Supported & Available 360° Cameras
Discontinued Cameras
While the following cameras are discontinued by the manufacturers, they are still currently supported by OpenSpace:
Insta360 One R
Insta360 One X
Insta360 Sphere
Ricoh V
All Supported 360° Cameras
To find a list of all supported cameras and where to purchase, head to our Supported 360° Cameras article.
Care & Tips
For best quality, use an OpenSpace mount when capturing.
Ensure your jobsite has proper lighting.
Clean camera lens with a soft cloth or lens wipe.
Start a new capture per floor.
Store your camera in a cool/dry place out of direct sunlight.
Additional Best Practice Resources
OpenSpace Best Practices article. Examples:
Walk at a leisurely pace
Don't be a bobble-head
Walking the Project Site with OpenSpace article. Example:
Do not use a lens guard while capturing
Capture Errors article.
Troubleshooting Your Camera
If you run into an issue with your camera, here are some suggested things to check:
Is the Camera Firmware up-to-date?
Is the camera not showing up on your computer when on and plugged in? See this article: U-Desk Mode (Insta360 cameras only).
If you need help setting up your camera, see the following articles:
Additional Information
Explore available accessories for these supported 360° cameras.
You can purchase accessories on the OpenSpace Store. (Note that the store is currently only available in the U.S. If you’re located outside of the U.S., please contact your Account Executive for information on purchasing accessories in your region.)
When you’re ready to capture, review our series of Taking your first capture articles.
If you have any additional questions please reach out to the OpenSpace Support team at support@openspace.ai.