Troubleshooting & Project Administration

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13 articles in this collection
Written by Jessica Stewart, Alex Milinkovich, Marcus Lampley and 3 others

User Management

How to bulk add and remove users from projects.

Written by Marcus Lampley
Updated over a week ago

Deleting Content from OpenSpace

How do I remove stuff?

Written by Jon Paquette
Updated over a week ago

Troubleshooting

Capture Errors

What happens when there's a problem with my 360 Video?

Written by Jon Paquette
Updated over a week ago

Troubleshooting Login Issues

Written by Alex Milinkovich
Updated over a week ago

Troubleshooting Upload Issues

Troubleshooting guide for resolving issues uploading 360 Videos

Written by Sandi McLaughlin
Updated over a week ago

Lighting Specs

Tips to avoid blurry/low image quality

Written by Alex Milinkovich
Updated over a week ago

Troubleshooting Tips

Tips for common technical questions/debugging suggestions

Written by Jessica Stewart
Updated over a week ago

OpenSpace Best Practices

Five tips for success when using OpenSpace

Written by Jessica Stewart
Updated over a week ago

Project & Profile Administration

OpenSpace User Permissions

What can each Role do?

Written by Jon Paquette
Updated over a week ago

Creating New Projects

Create a new project, upload floorplans, then publish your site

Written by Jessica Stewart
Updated over a week ago

Add or Edit Floorplans in Existing Projects

Add, edit or delete sheets from your projects

Written by Jessica Stewart
Updated over a week ago

Mark a Project as Complete

Once you've finished Capturing on your Project - you can now mark it as Complete.

Written by Aderemi Onalaja
Updated over a week ago

Notifications

How to manage your email notifications and update your profile

Written by Alex Milinkovich
Updated over a week ago